Your Opinion Matters
Project Completion Survey
Thank you for the opportunity to serve you! We hope you’re pleased with the result and we wish you many years of enjoyment on your deck. Your opinion is valuable and we’d love to hear your feedback. If there’s anything we can do better, we’d love to know!
Project Evaluation
What Our Customers Say
Brandon S.9/19/2023
We had a complete demo of our existing deck and brand new build of the structure and deck in less than 5 days. The DeckGuru team worked quickly, professionally and... read moreWe had a complete demo of our existing deck and brand new build of the structure and deck in less than 5 days. The DeckGuru team worked quickly, professionally and were accommodating to every one of our requests. Amy and Ryan were very helpful and responsive, and Carlos and his crew were thorough and hardworking throughout the project. read less
Theresa H.9/07/2023
We are so happy with the work done on our back deck. The team at Deck Guru replaced our entire deck flooring, porch screening, and stairs with trex. I am... read moreWe are so happy with the work done on our back deck. The team at Deck Guru replaced our entire deck flooring, porch screening, and stairs with trex. I am delighted with the finished product. The team at Deck Guru was responsive, very professional, and courteous. The working crew was clean, organized, and always on time with their commitment. The team of Ryan, Hope, Amy, and especially Victor and his crew were great to work with. I would highly recommend Deck Guru to friends and family. Thank you read less
Brian B.9/07/2023
The entire crew was very professional. They listened to our concerns and created a wonderful new deck and fence for us. They made sure it was exactly what we wanted... read moreThe entire crew was very professional. They listened to our concerns and created a wonderful new deck and fence for us. They made sure it was exactly what we wanted before they left the site every day. read less
Rudolph M.8/12/2023
Very satisfied with my new deck. It was very professionally done, started and completed on schedule. The team was very professional and responsive. Any issue or concern was quickly resolved.... read moreVery satisfied with my new deck. It was very professionally done, started and completed on schedule. The team was very professional and responsive. Any issue or concern was quickly resolved. The quality and craftsmanship of the work was top quality. I would highly recommend Deck Guru to friends and family. Great job! Thank you read less
Jay L.6/12/2023
Everyone that we dealt with was very professional and personable. The quality of the workmanship was excellent. When Deck Guru was finished our 30 year old deck, looked brand new.
Cheryl B.4/12/2023
Deck Guru recently replaced our deck with Trex decking and railing and we couldn't be happier with the finished product. Everything went smoothly from the bidding process all the way... read moreDeck Guru recently replaced our deck with Trex decking and railing and we couldn't be happier with the finished product. Everything went smoothly from the bidding process all the way to the after installation follow-up. All of the staff we interacted with were friendly and professional with great attention to detail. Would definitely recommend! read less
Lisa M.4/12/2023
I contacted DeckGuru for an estimate in November and promptly got an appointment. Bunmi, the estimator, sent her estimate shortly after coming to our house, and my husband I signed... read moreI contacted DeckGuru for an estimate in November and promptly got an appointment. Bunmi, the estimator, sent her estimate shortly after coming to our house, and my husband I signed DeckGuru's contract about 2 weeks later. Work began shortly after that - the first week in Jan. The total cost was more than the estimate, due to 3 factors: 1. Extra work that we decided to add; 2. Rotten wood that was not visible when Bunmi gave her estimate; and 3. Rotten wood that was clearly visible when Bunmi gave her estimate. Obviously, Bunmi isn't responsible for the first two factors, but she should have accounted for replacing all the rotten wood - my husband and I told her that was our priority. We did pay for all increased costs promptly, when payment was due. The work was substantially completed before the end of January, and then my husband and I were out of town for a short time. Before we left, I notified our DeckGuru contract manager, Amy, that there were some final clean-up items - a replacement trellis for one that had been broken or removed, re-hanging a light that had been taken down, and the deck painting that Amy had said she would add when the other work was complete. When my husband and I returned, I contacted Amy about the final work. She sent someone over, but he came without a replacement trellis and said that he thought the painting only covered one bandboard. We decided we needed to clarify everything before he did any work. I called Amy three times after that, but did not get a return call. DeckGuru has a customer service department, so I called it and got Hope, who had been my initial contact when we started our contract. Hope got in touch with Amy, whose number apparently had been changed, so maybe my messages didn't get forwarded. The final work was immediately scheduled and completed. The deck looks nice, and we're happy with the work. We even got a lighting package as part of a promotion when we signed our contact. All the workers were polite and professional - they came on time and cleaned up when they left. Payment was easy through DeckGuru's payment portal, and I appreciated that DeckGuru had multiple points of contact. I'd have given DeckGuru 4.5 stars if I could give fractions of stars. Basically, the estimation should have been more accurate, and the final work scheduling could have gone smoother. Ultimately, everything worked out well, everyone at DeckGuru was pleasant to deal with, and I recommend this business. read less
Daniel S.11/12/2022
I needed some columns on my deck replaced, so I called up Deck Guru. The Sales director, Brian McGuinness along with another salesperson, Christian, helped quote and discuss the necessary... read moreI needed some columns on my deck replaced, so I called up Deck Guru. The Sales director, Brian McGuinness along with another salesperson, Christian, helped quote and discuss the necessary details with my HOA to get it all approved. This was not a short or easy process, and neither Brian or Christian were discouraged by the long drawn out approval process my HOA required before the work could start. I really appreciate how responsive and eager they were to get this job completed in a timely manner. The deck looks great, and I am very happy with the quality of the craftmanship. 5/5 would recommend for any work that is needed for your deck. read less
Sumanth V.11/12/2022
Excellent company to work with. Right from the beginning, estimate (provided by Drew), actual work ( by Jimmy, Maria and team), follow ups ( by Hope and team) were all... read moreExcellent company to work with. Right from the beginning, estimate (provided by Drew), actual work ( by Jimmy, Maria and team), follow ups ( by Hope and team) were all done in a professional and timely manner. The team went beyond and above to make sure the work was done properly and even re-did some of the boards when we saw small gaps between the board and the posts. read less
David D.9/12/2022
From start to finish DeckGuru provided top-notch customer service and excellent craftsmanship during the project to replace an older wooden deck with a new TREX deck. The estimator Drew was... read moreFrom start to finish DeckGuru provided top-notch customer service and excellent craftsmanship during the project to replace an older wooden deck with a new TREX deck. The estimator Drew was exceptional with regard to providing a proposal that meet our needs, without a heavy-handed sales pitch, and providing us options for our consideration. DeckGuru project management team maintained ongoing, excellent contact with us in preparation for the project. The construction team was on-time throughout the project, and delivered excellent craftsmanship in accordance with our design. Overall, they met/exceeded our expectations in making this a painless process that delivered everything outlined in the contract. Hats off to DeckGuru for a job well-done - highly recommend for any of your deck project needs. read less
Craig M.9/12/2022
Great experience from start to finish. Drew was helpful, responsive, and knowledgeable. The installers were equally great. Carlos and Tomas were friendly, very professional, and they did outstanding work. They... read moreGreat experience from start to finish. Drew was helpful, responsive, and knowledgeable. The installers were equally great. Carlos and Tomas were friendly, very professional, and they did outstanding work. They went above and beyond. I would/will use these company again. The front office was also great! read less
Raymond M.9/12/2022
The entire Deck Guru Team are great to work with! They communicate and get the job done quickly! The crew is skilled and very thorough! Our Deck looks outstanding!!! Highly recommend!
